Charters 365
Nationwide, Services
Houston, TX 77284
Houston, TX 77284
Customers Rated
Local and Interstate Bus Charters for Any Occasion!
Customer Reviews
3 reviews
| 3 members recommended this business
» Brian from Webster Groves, MO
Recommended: Yes
Submitted on: 08/19/2010
To Whom It May Concern: I am writing this letter of recommendation for 365 Charters coach service. I am a coach of an Under 18 hockey team that travels extensively throughout our 8-month season. We have taken numerous buses over the course of my coaching and playing career. Recently, we were planning a trip to Des Moines, Iowa. Our intention was to rent 15 passenger vans and a cargo van to transport players from St. Louis to Des Moines. However, only weeks before our departure date, the rental company informed us that they would be unable to fulfill our request for vans. This was due to a change in Iowa law that prohibits the transportation of passengers under the age of 18 in 15 passenger vans, unless the drivers have obtained a CDL license. Needless to say, our team scrambled to find alternative means of transportation. I personally contacted all of the Coach Companies that we had used in the past to see if they had availability for the specific weekend. However, every company that I contacted was fully booked, except one. With this one particular company, we had a bad customer experience in the past with the driver. I then looked online for additional companies that might fulfill our request. I was able to locate some available coaches online but the costs were outrageous. This is when I stumbled upon 365 Charters. Within moments of filling out our travel plans online, I received notification, via email, from 365 that they had the capacity to handle our trip. Following the email notification, I received assurance from Paul, who is a representative from 365. I had a litany of questions for Paul regarding price, customer service, and how their business operates. He was honest and forthcoming. I learned that they are agents who contract with the actual coach companies to fulfill customer needs. I was skeptical at first. According to company policy, Paul was unable to tell me with which company he was able to negotiate the trip. Certainly, I was a nervous wreck. I even made jokes with my team managers that we would travel in style on a school bus...or the bus from the movie Slap Shot. The day of the trip was nearing. Paul had eased my mind that we would have the luxury of traveling on a 47-passenger bus with a restroom. He took the time to contact our driver personally and explain to him that we recently had a bad experience with a particular driver. I arrived the morning of our trip at the pick-up destination. As I entered the parking lot, I noticed the 47-passenger coach. Paul set us up on a brand-new coach. I couldn't believe that this trip turned out successful. We traveled on a new coach. Our driver was courteous, safe, prompt, and flexible. In fact, Tony (our driver) was one of the best that I've ever had. The price that 365 negotiated was lower than fares quoted to me by local companies. With out hesitation, I recommend to any group planning a bus excursion in the future to consider contacting Paul from 365. He was professional and honest. Sincerely, Brian Hazelton Affton Americans Midget Major Central States
To Whom It May Concern: I am writing this letter of recommendation for 365 Charters coach service. I am a coach of an Under 18 hockey team that travels extensively throughout our 8-month season. We have taken numerous buses over the course of my coaching and playing career. Recently, we were planning a trip to Des Moines, Iowa. Our intention was to rent 15 passenger vans and a cargo van to transport players from St. Louis to Des Moines. However, only weeks before our departure date, the rental company informed us that they would be unable to fulfill our request for vans. This was due to a change in Iowa law that prohibits the transportation of passengers under the age of 18 in 15 passenger vans, unless the drivers have obtained a CDL license. Needless to say, our team scrambled to find alternative means of transportation. I personally contacted all of the Coach Companies that we had used in the past to see if they had availability for the specific weekend. However, every company that I contacted was fully booked, except one. With this one particular company, we had a bad customer experience in the past with the driver. I then looked online for additional companies that might fulfill our request. I was able to locate some available coaches online but the costs were outrageous. This is when I stumbled upon 365 Charters. Within moments of filling out our travel plans online, I received notification, via email, from 365 that they had the capacity to handle our trip. Following the email notification, I received assurance from Paul, who is a representative from 365. I had a litany of questions for Paul regarding price, customer service, and how their business operates. He was honest and forthcoming. I learned that they are agents who contract with the actual coach companies to fulfill customer needs. I was skeptical at first. According to company policy, Paul was unable to tell me with which company he was able to negotiate the trip. Certainly, I was a nervous wreck. I even made jokes with my team managers that we would travel in style on a school bus...or the bus from the movie Slap Shot. The day of the trip was nearing. Paul had eased my mind that we would have the luxury of traveling on a 47-passenger bus with a restroom. He took the time to contact our driver personally and explain to him that we recently had a bad experience with a particular driver. I arrived the morning of our trip at the pick-up destination. As I entered the parking lot, I noticed the 47-passenger coach. Paul set us up on a brand-new coach. I couldn't believe that this trip turned out successful. We traveled on a new coach. Our driver was courteous, safe, prompt, and flexible. In fact, Tony (our driver) was one of the best that I've ever had. The price that 365 negotiated was lower than fares quoted to me by local companies. With out hesitation, I recommend to any group planning a bus excursion in the future to consider contacting Paul from 365. He was professional and honest. Sincerely, Brian Hazelton Affton Americans Midget Major Central States
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| Name: | Charters 365 |
| Fax: | 800-8861455 |
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Additional Services: Finance | Home Services | Home Improvement | Insurance | Weddings | Lasik Eye Surgery
Network of Sites: Brides and Grooms | Leading Contractors
Legal Notices: Business Agreement | Privacy Policy | Terms of Use