Contractor - Landscaping >> Chestertown, MD >> Ideal Landscape Services
Ideal Landscape Services
131 Woodstock Road
Chestertown, MD 21620
Chestertown, MD 21620
Customers Rated
Customer Reviews
3 reviews
| 1 member recommended this business
Submitted on: 06/16/2005
Ideal Landscape Services offered an affordable price for the extensive work we needed done. They responded quickly to my request and came right away to survey the proposed work. The professionally done drawings of the work to be completed was very impressive. The end result was satisfactory in terms of the work completed, however, I am disappointed with the overall customer service. There has been little to no customer follow up service to the work completed almost two years ago. Many promises were made by the contractor but not kept: the work was not completed in the time frame quoted, my paver walkway needed some adjustments that were never made, my paver patio has many adjustments that need attention, several shrubs and one expensive tree died and were not replaced - all issues that promised attention as per the contract. Many attempts have been made to rectify the situation, however, the contractor has not held up his end of our business agreement. He has promised over and over to return to my house to make the necessary changes to our property, but has simply not shown up when promised on many occasions. This kind of customer service neglect has been a "slap in the face" to a solid-paying customer like myself. I wish I could say that I am satisfied, because our property looks beautiful from the road, however upon closer review there are many flaws that should have been fixed.
Ideal Landscape Services offered an affordable price for the extensive work we needed done. They responded quickly to my request and came right away to survey the proposed work. The professionally done drawings of the work to be completed was very impressive. The end result was satisfactory in terms of the work completed, however, I am disappointed with the overall customer service. There has been little to no customer follow up service to the work completed almost two years ago. Many promises were made by the contractor but not kept: the work was not completed in the time frame quoted, my paver walkway needed some adjustments that were never made, my paver patio has many adjustments that need attention, several shrubs and one expensive tree died and were not replaced - all issues that promised attention as per the contract. Many attempts have been made to rectify the situation, however, the contractor has not held up his end of our business agreement. He has promised over and over to return to my house to make the necessary changes to our property, but has simply not shown up when promised on many occasions. This kind of customer service neglect has been a "slap in the face" to a solid-paying customer like myself. I wish I could say that I am satisfied, because our property looks beautiful from the road, however upon closer review there are many flaws that should have been fixed.
Write your own review for Ideal Landscape Services.
Know another local business? Write a review.
General Information
| Name: | christopher tingen |
| Fax: | 410-7789086 |
Request More Information
Company Information:
About Us |
Advertise |
Affiliate Program |
Referrals |
Contact Us
Additional Services: Finance | Home Services | Home Improvement | Insurance | Weddings | Lasik Eye Surgery
Network of Sites: Brides and Grooms | Leading Contractors
Legal Notices: Business Agreement | Privacy Policy | Terms of Use
Additional Services: Finance | Home Services | Home Improvement | Insurance | Weddings | Lasik Eye Surgery
Network of Sites: Brides and Grooms | Leading Contractors
Legal Notices: Business Agreement | Privacy Policy | Terms of Use