I waited on the 'family plumber' for a couple of days, but that just made my water heater repair situation even worse. By the time he came, the small problem grew to a 'BIGUN', i.e., two inches of water in my home. My water heater rusted out. I looked up a flood damage company on the internet and Atlanta Steamer's ad looked like they knew what they were doing. The sucked up the water, dried it out, and sent my insurance company the bill. They really did get here in less than 27 minutes!