| |
> Roger from Blackhawk, CA |
| |
Recommended: Yes |
|
 |
| |
Submitted on: 01/18/2008
Baron was extremely helpful working through my problem and scheduling challenges. He is very responsive and reasonably priced. …
|
|
|
|
| |
> David from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 11/14/2007
Baron Sherrill arrived on time and was very organized in the installation of the new water heater. Everything was done methodically with no wasted time; he made the needed adaptations required and the installation was completed in under two hours. I was impressed and pleased.
I recommend Excalibur to anyone for a new water heater. …
|
|
|
|
| |
> Amy from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 10/07/2007
I am so happy to have found Baron and Excalibur Water Heaters. My water heater broke and in a panic, I almost paid double what Excalibur was going to charge by going with another local company! Luckily, I came to my senses and started doing some research before going ahead with them. I called Home Depot, Lowes and Excalibur. Home Depot and Lowes gave me a price in the same range as Excalibur. However, when their sub-contractor called to arrange a time, they 1) couldn't schedule a time with me for 2-3 days and 2) told me that the original quote didn't include any additional charges that might be necessary to bring my heater up to code. With Excalibur, Baron gave me a flat fee no matter what he needed to do and he installed the new heater the very next morning in under two hours! Baron was clearly the best choice and I am thrilled with the service he provided. …
|
|
|
|
| |
> Alex from Martinez, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 08/24/2007
Excalibur Water Heater Co is top notch. So glad I went w/ Baron. He was honest, professional, and cleaned up ALL the mess. There were NO hidden charges. We discussed the charge over the phone and that's what I paid. He arrived on time and completed the job in about 2 hours. As a police officer, I very cautious who I allow in and around my home. I would recommend him to anyone. …
|
|
|
|
| |
> Mike from San Mateo, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 08/02/2007
The service I received from Excalibur Water Heaters was excellent. My water heater broked down on a Monday night at 11:00pm. I sent out a request for proposals and was surprised to get a response within 30 minutes. I was able to make an appointment for the next day. Baron showed up on time and completed the job quickly within the amount he quoted...there were no surprises! …
|
|
|
|
| |
> Sabrina from Redwood City, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 04/05/2007
Mr. Sherrill was polite, courtious and informative. He was quick and efficient both for the initial inspection and the repair (came prepared with a new water heater if ours was unrepairable). …
|
|
|
|
| |
> Harry from Los Altos, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 04/04/2007
Baron did an excellent job fitting the heater into a small closet. He showed up on time, when he said he would. I would use him again. Harry Logan …
|
|
|
|
| |
> Peter from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 02/26/2007
I am very impressed with the services Excalibur Water Heaters provided me. It was about 7:30AM on the 22nd and my shower was cold as ice! I immediately went to the internet and looked for someone to come and fix it right away. I spoke to Baron and he was extremely knowledgable and helpful by explaining his service and coming right over. When he got there he already had a new water heater for me and we made an agreement to go ahead and replace it. One hour and a half later he was done and the new water water heater was installed and everything looked professional. He had already cleaned up everything and had the heater running.
I wrote him a check and will call him immediately if I ever need any other plumbing work done! He was the BEST and most professional serviceman I have ever hired.
Bravo to Excalibur Water Heaters!!
Thanks alot Baron.
Peter …
|
|
|
|
| |
> Estelle from West Menlo Park, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 02/16/2007
I recommend Excaliber without reservation. Baron appears committed to a very high level of customer service and has built his business on excellent referrals. As owner/operator, he’s knowledgeable and accessible. He took the time to troubleshoot our water heater problem on the phone and invited me to call back with questions. Baron provided a quote that was considerably less than his competitors and included a longer (5 year) warranty period on labor. He scheduled the service for the next day, was punctual, and left my white carpet spotless. Beyond these attributes, three things stood out about his work. First, we had been told by another plumber that our 14-year old unit definitely needed to be replaced because it had several leeks. After examining the unit, Baron discovered only one leak which was confined to a valve that could have been repaired. Unlike less scrupulous service people, he gave us the option of repairing the leak for a nominal charge (“you might be able to get a few more years out of it”) or of installing a new heater. Due to the age of the unit, we decided to invest in a new heater but were very impressed with his honesty. Secondly, the heater was in a challenging, tight location – up two flights of stairs and in an attic with angled walls and heating vents. Baron handled what might have been obstacles to a less flexible and less experienced plumber with aplomb. Above all, he honored his telephone quote to the penny. The Bay Area needs more entrepreneurs like Baron. …
|
|
|
|
| |
> PHILIP from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 01/30/2007
They replaced my 20 year old 30 gallon water heater with a 40 gallon very efficient Rheem unit as quoted. They showed up on time and were very thourough and answered all questions. They removed the old heater and installed the new one in less than two hours and I had hot water as promised a half hour after they left. They also were hundreds of dollars less than prices I was quoted by those full page yellow pages ads. These guys are great! I highly recommend them and wish all home repair companies were as honest as them. …
|
|
|
|
| |
> Scott from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 01/22/2007
My existing water heater was 16 years old and starting to lose its effectiveness. It was time to look for another water heater so I began to search for someone who could offer me a reasonably priced, high quality water heater installed, and would haul away my old water heater without an additional charge. I saw some very positive reviews from Baron's previous clients and thought I'd give him a call. Baron was very helpful and informative and I felt at ease at hiring him to tackle on my water heater replacement project. Baron's straight forward pricing helped me to feel confident that I was getting a good deal and not being set up for a lot of extra hidden charges once the job was complete. I am very happy with my new water heater that Baron installed and can difinitely recommend him to anyone who is looking to replace their water heater. Baron and Pete (his trusted side-kick) came in and got the job done in 90 minutes. Clean, quick, effecient and fairly priced. Great guys but I hope I won't need them for another 15 years. …
|
|
|
|
| |
> roni from Bay Point, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 01/20/2007
I needed a new and installed water heater, in which my insurance home service sent out, but honesty was not felt, so out of 4 other company's excalibur was the only one that I felt at ease with, baron, was warm,friendly and knew what he was doing and so did his co-worker both were excellent I will tell others of their company, excalibur is an honest company which is hard to find these days call them if you desire honesty.
laronna graham …
|
|
|
|
| |
> David from Los Altos, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 09/24/2006
Excalibur is a owner operated business. Over the phone I gave him what type of water heater we had and informed him that it was fully up to code and there was no emergency since it was dripping slowly. I wanted it replaced before we went on another. Baron arrived with the new water heater and drip pan. Everything else was OK so he replaced the heater. Price was better than 3 other installers and completed to my schedule. I will recommend this company to my friends that my need a water heater replacement.
Dave, Los Altos …
|
|
|
|
| |
> George from Sunnyvale, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 09/16/2006
After many phone calls to various local water heater suppliers, I selected 2 of them to come to my home and give me a quote. The quotes I received were almost 3 times the price I paid 7 years ago
for an equivalant water heater and included a lot of expensive & unneccessary pipeing & venting
modifications not required by my local building code.
An internet search uncovered respond.com services and I put in a request for a water heater.
Within minutes I received an email response from Excaliber and another supplier.
A phone call to Baron at Excaliber revealed an extreamly knowledgeable installer who asked
pertinant questions and did not try to "sell" me on unneccessary modifications to boost his profit.
Additionly his quote was about 2/3rds that of the quotes I already had and he offered a longer
warranty on the tank and an unheard of 5 year warranty on labor.
Baron even arrived about 15 minutes early for the scheduled installation and did a thoroughly
profession installation including replacement of the flex gas and water lines.
I am extreamly pleased with the water heater installed by Baron and would recommend him to anyone in need of a water heater at a fair price with unbeatable tank and labor warranties.
…
|
|
|
|
| |
> Michelle from San Francisco, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 07/01/2006
Just had my 10 year old water heater replaced through Excalibur. Found him through this site and have to agree with all the other reviewers. Baron provided prompt service at an unbeatable price. He made the process extremely easy, one phone call to Baron is all the work you'll need to do. Don't bother going through Lowe's, Home Depot, or other plumbing services. They make you jump though hoops, talk to many different people before you can even setup an appointment. On top of that, they will charge you an arm and a leg for a straightfowrad replacement. I am extremely pleased with your service. Thanks again, Baron. …
|
|
|
|
| |
> Johanna from Fremont, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 03/17/2006
Excalibur is an owner operated company. I would rate this fact as a distinct advantage over larger companies. I received a prompt and informative e-mail response to my bid for services (replacement of hot water heater). In phone conversations we discussed my specific situation, my myriad questions were answered patiently and competently, and I was presented with several options and inclusive pricing.
Installation was prompt and satisfactory. I particularly appreciated to receive a phone call on the day of the installation, when the agreed upon time of installation had to be moved back by an hour due to unforseen circumstances. …
|
|
|
|
| |
> Arne from Burlingame, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 03/15/2006
They replaced our water heater when it failed. They provided an excellent quote, were prompt, courteous and knowledgeable. I highly recommend them. …
|
|
|
|
| |
> Cheryl from Ssf, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 02/12/2006
Baron of Excalibur installed my new water heater. He did a great job and went beyond the call of duty. He quoted me a price well below other estimates I received. However, my particular situation because of the age of my home and the type of existing plumbing as well as the modifications to bring everything up to code called for a bit more work than he had anticipated. Baron fullfilled the job and I only incurred a very minimal added expense to cover additional parts needed. That was very much appreciated because the job took quite a bit more effort and time than was expected. He was professional and courteous. I would definitely recommend him to family, friends and anyone who needs a water heater installation. Needless to say, I am pleased with the job. Thank you Baron. …
|
|
|
|
| |
> Steve from Portola Valley, CA |
| |
Recommended: Yes |
|
|
| |
Submitted on: 01/17/2006
Baron arrived as promissed and was very professional in all respects. He had make a special effort as it was a holiday and his usual supplier was not open. He worked carefully and diligently and completed the job as promised. He stood by his quote and cleaned up well. The finished job looks good and works well.
In addition, Baron is a very nice person and a pleasure to work with. I will definitely call him again. …
|
|
|
|
